Category Archives: Customer Experience
Dell Cashes in On Customer Experience
This morning, I came across a great presentation from eTail West that I thought I’d share with all of you. It’s about technology and “the power to do more.” In this presentation, Jennifer Statham, Executive…
New App to Feed the Habits of Fashionistas
By Shawna Gillen Dying for that handbag you saw during your morning commute? Luckily, there’s an app for that! Fashion startup ASAP54 has launched an app that will identify an item of clothing through image recognition services. With the…
Infographic Alert: The Power of Social Media
By Christine Persaud Did you know that among the top eight social media networks, there are 2.735 billion users combined? Thanks to this new infographic from visual.ly, we can see the total impact that social media has on…
eTail Best-in-Class Finalist Case Study: Poshmark
Yesterday at eTail West 2014, I got the chance to sit down with Manish Chandra, CEO and Founder of Poshmark. Poshmark began as a mobile-only fashion marketplace where customers can buy and sell items from…
3 Tips to Revamp Your Social Strategy
Yesterday afternoon during the ‘Traffic Generation & Conversion Optimization’ Track at eTail West, Halley Silver, Director of Online Services at King Arthur Flour shared the following 3 great tips on how to freshen up any…
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