Category Archives: Customer Experience
Why Your Content Isn’t Working… And How to Make it Better!
This afternoon in the ‘Content Loyalty and Site Optimization’ Track of eTail West, Jonathon Colman, Content Strategist at Facebook, shared the top 6 things he thinks brands are doing wrong when dealing with content today,…
16 Tips for Creating ‘Raving Fans’ of Your Brand
Main Day One of eTail West here in San Antonio, TX started off with an amazing presentation in the general session room by Brad Wolansky, CMO of the Yankee Candle Company. For Brad, there are…
5 Tips to Improve Mobile Conversions via Email
This afternoon, during the Email Summit of eTail West, Alaa Hassan, VP of iNetVideo walked a group of attendees through how to convert mobile customers using innovative email marketing. According to Alaa, the reason mobile…
Webinar Alert: Increase Conversions with a Faster Responsive Mobile Site
In this day and age, talking about responsive design isn’t enough – we must talk about fast responsive design, and fast responsive mobile design, to be more specific. In a webinar which aired live on…
J. Hilburn’s Customer Experience is Made to Order
by Allison Schiff Direct selling—it’s become something of a “nasty” term in the minds of some, but for custom men’s luxury clothier J. Hilburn, direct selling is the perfect fit. In fact, only two percent…
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