Returns are a challenge area for many ecommerce brands, partially since it can be tough to prioritize creating an easy and free return process for customers when so much focus already goes into having…

According to a new report released by Walker Sands on the future of retail based on a survey of 1,400 customers, consumers are reportedly anxiously awaiting the emergence of new technologies within their retail experience….

In 2015, we live in a world powered by data insights. The conventional wisdom that “what is measured can be improved” now extends to almost every aspect of certain businesses, and within that group, the…

As international trepidation intensifies over the trajectory of Russian politics, hand in hand with Western fears of Putin’s tightening grip on the country comes the fact of recession. The Russian economy has been seriously weathered…

A new infographic from CrowdTwist takes a look at how to enhance your customer relationships; when it comes to pleasing your customers, surprising them is a sure way to their hearts. Target your message and tailor…