Category Archives: Editor’s Choice

Cool Stuff Happening Online: New News App & AOL Email Included

I found a few very cool things on the interwebs last week on a very cool website called Co.DESIGN. If you don’t read it already, you absolutely should. I thought I should highlight them for…

Interview with…Yours Truly! On Customer Experience, Social & More

When our friends over at CorraTech (a Magento partner that provides design, strategy, development and support to multi-channel and pure-play retailers) asked if they could interview me for their blog I thought, ‘Why not?’ Actually,…

Infographic Alert: How Employees can be your Best Biz Builders & Recruiters

Big news for some, old news for others: your current employees can be your best or worst nightmare when it comes time to recruit newbies to your firm or to evaluate customer satisfaction. With the…

Building An In-House SEM Program From the Ground Up

Many of you skilled retailers out there are making huge strides with your SEM programs. But we know there are also plenty of you who still don’t know quite what to do with or how…

Iris Mobile on Why the Year of Mobile is Yesterday, Today & Tomorrow

We’ve been hearing the same thing for a while now. In 2010: “THIS is the year of mobile.” In 2011: “Now, THIS is the year of mobile.” 2012: “Ok, really, THIS is the year of…