Posts by: Deanna Gillen

Deanna graduated from Marist College in 2010 with a double major in Political Science and Journalism. Her journalistic experiences include covering the 2012 New Hampshire primaries, acting as a field reporter at OWS, and working behind the scenes as an interactive producer at News 12. Prior to joining to WBR as Digital Content Manager and editor of the Field Service Blog, she worked as a journalist for Policymic.com, Talk Radio News Service, WNBC News Channel 4 and News 12. She will be writing about what's happening in the Field Service industry, and educating her readers about best practices employed by the leaders in the field, bringing their words and advice straight to you. When not at work, Deanna enjoys drinking wet cappuccinos and dry humor. View Deanna Gillen's profile

deannagillen has written 29 articles for The eTail Blog.


Video Alert: The Key to Increasing Online Conversions

These days, the customer journey has grown more and more complex. A customer may engage with your brand across many different channels, a variety of times, before making their decision to buy. So the real…

Dell Cashes in On Customer Experience

This morning, I came across a great presentation from eTail West that I thought I’d share with all of you. It’s about technology and “the power to do more.” In this presentation, Jennifer Statham, Executive…

Infographic Alert: 2014 State of B2B Social Media Marketing

By: Rose Fava As B2B marketers start to adopt more B2C marketing practices, budgets have shifted to make sure they are reaching their customers where it counts the most… social media. While putting together the…

Infographic Alert: Using Google+ For Business

By Christine Persaud Google+ might not be the first thing you think of when it comes to social media strategies for your business… but it should be. Did you know that Google+ has over 540…

New App to Feed the Habits of Fashionistas

By Shawna Gillen Dying for that handbag you saw during your morning commute? Luckily, there’s an app for that! Fashion startup ASAP54 has launched an app that will identify an item of clothing through image recognition services. With the…