By Ragini Bhalla Waking up in Philadelphia, I was treated to the harsh realities of unplanned weather as the NBC News affiliate and my iPhone alerted me (and hundreds of thousands of residents) to a…

If you’re not at the eTail East conference happening right now in Philadelphia, you are missing out on more than just awesome, inspiring content…you’re missing free stuff too. Sorry to rub it in. For all…

By Fritz Nelson On July 31, 2013A great revelation has lodged itself deep inside modern businesses, and it promises to revise the rules around the way customers are discovered, understood, nurtured and acquired, but it also threatens traditional organizational…

It may be 7 a.m. (surely much later by the time you all read this) – but that’s not stopping the eTail team from getting psyched for the show! Pretty soon we’ll be hearing from…

“Hey that project outline looks really good, but it would even be better if you added the following two things…” Sure we’ve all added on to an employee’s work, and I’m not saying there’s never…