Category Archives: Omni-Channel

SEM Resource Allocation: Agency vs. In-House

Search engine marketing is one of the lowest cost ways to increase traffic to an e-commerce site, but it is not without its complications. In fact, there is SO much info out there about SEM…

3 Steps to Better Optimize Your Tablet Strategy

By Jason Taylor Special to the eTail Blog A recent study found that 87% of tablet owners used their devices to browse and purchase gifts this holiday season. As consumers are becoming increasingly confident using…

How to Recreate the Luxury Brand Experience Online

Many of today’s top luxury brands are delivering an online experience focused on reminding shoppers of why they love the brand in the first place. The good news for luxury brands, even in today’s economy,…

Jason Kang’s ‘One Thing I Can’t Live Without’ Gets Things Done!

The following was originally published on Retail Online Integration as a specially contributed piece by yours truly. If you missed it there, we’re bringing it to you here now! When I asked Jason Kang, Chief…

5 E-Commerce Lessons from Bob Kupbens, Delta Airlines

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The travel industry has an easier time figuring out what that “killer mobile app” is because the customer is already mobile, says Bob Kupbens, VP, E-Commerce at Delta Airlines. He and his company have seen…