Video News by NewsLook In midday trading, Apple drags the Nasdaq lower on a trio of downgrades, while Verizon announces a record-breaking $49 billion bond deal.

Like many smart e-commerce companies these days, Build.com has realized that it needs to start operating more like a content company. That’s why it recently redesigned its website to offer more inspiration to its customers…

Everyone in the tech industry is passing around this video of Kevin Spacey talking about how Netflix (and other tech companies) will blow up the traditional TV industry. In an edited version of Spacey’s speech…

By now it’s no surprise that social media has become an invaluable customer service tool. But to say, “We use Twitter for customer service,” doesn’t really mean much unless you have a true strategy and…

Arhaus Furniture and Arhaus Jewels was not engaging customers upon their signing up for the company’s email list, and according to Dave Jones, they recognized that was a problem. Jones, the company’s Director of ECommerce…