The thing about being customer centric in 2013 is that it’s really not enough anymore. Today, in an age of omni-channel marketing, we need to do more. We need to be customer-obsessed. That was the…

Rick Chavie, VP of OmniCommerce for Hybris, said that retailers today shouldn’t get too bogged down in the idea of big data, for fear they might forget the opposite: small data. “People are starting to…

by Michela Stribling If I told you that by the end of 2013, there will be more mobile devices than people on the planet according to Cisco’s Global Mobile Data Traffic Forecast, would you be…

According to a November, 2012 study from IBM, one in four visits to a US retail site now comes from a smartphone. By 2015, more than 60 percent of North American visits to e-commerce sites…

Bumble and Bumble‘s in-house artist, Lauren Tamaki, has lent her hand to a new app for brand addicts on iPhones and the company is hoping that its foray into mobile will connect with already-engaged customers….