You don’t have to re-invent the wheel to create new leads and promote your brands visibility. All you have to do is capitalize on the loyalty of your previous customers. According to a new study…

You don’t have to reinvent the wheel to create new leads and promote your brand’s visibility. All you have to do is capitalize on the loyalty of your previous customers. According to a new study…

We all know by now that online shoppers rely heavily on user-generated reviews and content when making a purchase. Need I utter another word than “Amazon” to paint that picture? But social shopping software provider,…

Back in October, Halloween to be exacte, I posted the first part of our NextGeneration Customer Experience infographic. It’s about that time to post part two. I put together some data from the survey that…

Whether you own or manage a retail business, or are simply a consumer, it is obvious that the retail experience is not what is used to be. As competition has grown, customer relationships go far…