Monthly Archives: October 2012

Infographic Alert: Next Generation Customer Experience, Part I

Time really does fly. It seems like just a few weeks ago that I was in Las Vegas speaking with some of the world’s leading brands like Boeing and Disney about how they are continuously…

2 Experts on What Retailers Can Learn from Hurricane Sandy

The first and foremost concern for any business in the threat of and the wake of a natural disaster should be about its employees. Whatever the business, its those who serve it and its customers…

East Coast Recovers from Sandy – Photo Roundup & Some Thoughts

Yes, this is an online retail blog. Yes, we’re focused on digital marketing for retailers. But I am a journalist by trade, and I live in New York City. As such, I can’t ignore the opportunity…

3 Rules Online Retailers Should Follow for Successful Product Sampling

By Doug Guyer Special to the eTail Blog E-commerce is in a state of exponential growth and as more and more consumers turn to the Web to make purchases, retailers are looking back to their…

Instagram Menus & Hotel Hi-Tech (a Sandy Distraction for you East Coasters)

Just when I think I’ve heard it all, some company I would have never expected comes out of the woodwork with a digital innovation that just makes me smile.  Today, that smile came from a…