Daily Archives: October 31, 2012

Infographic Alert: Next Generation Customer Experience, Part I

Time really does fly. It seems like just a few weeks ago that I was in Las Vegas speaking with some of the world’s leading brands like Boeing and Disney about how they are continuously…

2 Experts on What Retailers Can Learn from Hurricane Sandy

The first and foremost concern for any business in the threat of and the wake of a natural disaster should be about its employees. Whatever the business, its those who serve it and its customers…