This morning, Andrew Koven, President, e-Commerce and Customer Experience, Steve Madden, got a very excited phone call this morning from his mobile partner who was gushing that they “broke 10 percent.” It was early. Andrew…

Mobile sites are following a format, at least for the most part. Tom Davis, VP, eCommerce, Kenneth Cole, did a little research to see who’s doing what and whether there are any patterns. He wasn’t…

Bill Pryor, COO, Shoebuy.com, talks about why it’s so important to listen to your customers. Watch a brief (very brief, we’re talking one-minute) clip of him talking about that here: And the blog post that…

Andrew Koven has been in the e-commerce biz for a while. That’s an understatement – he’s pretty much one of it’s originators (that doesn’t make him old – this industry is still a baby). He’s…

While search is still important for e-retailers to focus on and understand, they really need to look ahead past just search, says Jack Kiefer, founder of Babyage.com.There are plenty of other topics that need addressing…