Tag Archives: retail conference

Bill Pryor says customer service is key at Shoebuy.com

Bill Pryor, COO, Shoebuy.com, sat down with me after his presentation at eTail to talk about why putting the customer first is so important to his business, while at the same time stressing that this…

Kenshoo addresses increased level of complexity in the e-commerce industry

I just sat down with Bridget Shea, VP, Eastern Region for Kenshoo, one of the sponsors at eTail 2010, to talk about some trends in e-commerce as well as some of the challenges of being…

Yet another big retailer hits mobile: Sephora

The list of retailers ramping up their online businesses through new mobile apps and websites is growing everyday. Today? Sephora. The popular cosmetics store that sells a range of brands to beauty enthusiasts is already…

Fun, recent e-commerce developments

Online retail innovators are making our virtual shopping experiences easier and more fun than ever. Take Visa’s new Rightcliq, for instance, which is working to bring online shoppers to one hub where their preferences and…

Get ready for eTail!

The countdown begins – only one more week until eTail hits Baltimore and we’re getting ready. How are you preparing, if you’re going? If you’re not – how will you catch up on what you…