Webinar Alert: Bonding With Customers After They Purchase

Congratulations! Your customer said “Yes” and just purchased. The Holy Grail of your online retail goals has been attained. Kick up your heels and celebrate! Oh…wait. Your work’s not done. Evolving from the flirtatious, promotion-centric…

Supercharging Word of Mouth for Online Retailers

By Angela Bandlow Special to the eTail Blog Vica voce – commonly known as word of mouth (WOM) – is the oral or written transfer of information between people and groups. It’s helped us pass…

Infographic Alert: Where March Madness Fans Live, via Facebook

If there is at least one bracket going around your office right now, effectively distracting you and your coworkers with the irresistible temptation to track your own success, well, join the club. March Madness has…

Infographic: With Mobile, E-Tailers are at Your Fingertips

According to a recent study by Flurry, consumers’ use of various apps increased by 132% over the course of a year. Spring is upon us, and so is a budding e-marketplace. If you’re deep in…

How to Market the Voice of Your Consumers

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You don’t have to re-invent the wheel to create new leads and promote your brands visibility. All you have to do is capitalize on the loyalty of your previous customers. According to a new study…