Category Archives: Featured

RueLaLa’s Director of User Experience ‘Can’t Live Without’ Data

In today’s multi-channel marketing world, data is almost an afterthought. Of course you’re going to rack up a whole bunch of data if you’re selling products through digital channels. But how do you use that…

3 Trends of the Future Shopper

By Neel Grover, Special to the eTail Blog It’s true – thank goodness: we are slowly inching toward a healthier economy. Recent surveys such as one conducted by the University of Michigan indicate an uptick…

Customers Hate Waiting – in Fact, They Won’t. Big Surprise, eh?

In a new national survey conducted by Great Clips Salons, a salon network with more than 3,100 salons throughout the United States and Canada, employing nearly 30,000 stylists, found that – wait for it… People…

The In-Store, Ship Home Model: Pros & Cons

Every retail employee knows the phrase: “You don’t have it in stock? I’ll just get it online.” As a way of capturing the sale, many brick-and-mortar stores are setting up ship-to-home orders for customers. The…

Adam Kmiec, Walgreens, ‘Can’t Live Without’ His Daily Papers

As a trained journalist and self-proclaimed newshound, you can imagine my delight when Adam Kmiec said the one thing he can’t live without is…newspapers! Specifically, the New York Times and the Wall Street Journal (and…