By Jonathan Wolf Special to the eTail Blog One of the most important shifts we have seen with the rise of social is brands’ reconnection with their consumers. Thinking back to the rise of modern…

by Andy Althauser Special to the eTail Blog Retail loyalty programs have been around a long time. Consumers buy, earn points and redeem them for future discounts – we all know the drill. Such reward…

A recent survey by AlixPartners, a global business consulting firm for corporate financials and operations, asked customers why they abandon their online shopping carts. The second most mentioned reason that customers sighted was feeling the…

We produced the following interview in preparation for our upcoming eTail Europe event, being held in London, hence the (very) authentic use of “s’s” in place of “z’s,” in case you were wondering. But that’s…

We produced the following interview in preparation for our upcoming eTail Europe event, being held in London, hence the (very) authentic use of “s’s” in place of “z’s,” in case you were wondering. But that’s…