This post has little to do with online retail – even though we’re here in Canada for our eTail Canada conference. There will be plenty more posts about all the learnings to be had from…

Twice every year, the organizers of the eTail conference spend three to six months (continuously) conducting phone and email surveys with executive-level retailers from top industry brands. The survey results show that many web merchants…

According to comScore, a firm well-known for its web analytics and measurement of the ecommerce industry, U.S. online shoppers spent more than $44 billion in the first quarter of the year – pretty staggering numbers….

At this point if you haven’t heard of Pinterest, you are officially living under the proverbial rock. I’ll do my best to move on and forgive with a debriefing: Pinterest allows people to share who…

A retailer’s website is its digital flagship and should represent the brand as effectively as its brick and mortar storefronts. Here’s what a few luxury retailers are doing to bring people into their digital channels…