Daily Archives: May 15, 2012

Q&A: Roots Canada on the Employee-Customer Emotional Connection

Canadian consumers may not be that much different from any other consumer, but at Roots Canada, the brand is capitalizing on what they know is true about their Canadian brand loyalists and bringing those concepts…

We’re in Canada!

This post has little to do with online retail – even though we’re here in Canada for our eTail Canada conference. There will be plenty more posts about all the learnings to be had from…