By Neel Grover, Special to the eTail Blog It’s true – thank goodness: we are slowly inching toward a healthier economy. Recent surveys such as one conducted by the University of Michigan indicate an uptick…

In a new national survey conducted by Great Clips Salons, a salon network with more than 3,100 salons throughout the United States and Canada, employing nearly 30,000 stylists, found that – wait for it… People…

Every retail employee knows the phrase: “You don’t have it in stock? I’ll just get it online.” As a way of capturing the sale, many brick-and-mortar stores are setting up ship-to-home orders for customers. The…

As a trained journalist and self-proclaimed newshound, you can imagine my delight when Adam Kmiec said the one thing he can’t live without is…newspapers! Specifically, the New York Times and the Wall Street Journal (and…

Retailers from all industry sectors have faced some embarrassing and sometimes very public product flops. Almost everyone who was alive during the ‘80s, for instance, remembers the failure that was New Coke along with the…