Big news for some, old news for others: your current employees can be your best or worst nightmare when it comes time to recruit newbies to your firm or to evaluate customer satisfaction. With the…

The whole QR code trend has had its share of ups and downs, and those little buggers haven’t even been around that long! What we do know is that sometimes they work, sometimes they don’t,…

By Ross Kramer Special to the eTail Blog The email delivery landscape is changing every day. What may have worked a few months ago no longer works today. Return Path’s latest Global Email Deliverability Benchmark…

By Michael Harvey Special to the eTail Blog Rapidly growing sales and traffic volumes are high-class problems for any online retailer to have. Still, growth can severely strain the infrastructure of an ecommerce site. The…

A few of you dedicated blog readers may have noticed a lack in postings last week. Apologies for that – ’twas due to yours truly taking a much appreciated holiday in England after our awesome…