Category Archives: Personalization

IBM’s Watson Turning to Social Media to Predict Pretty Much Everything

IBM has turned Watson’s attention to social media. Apparently the company is exploring ways for its super-intelligent computer to monitor what you’re doing at all times (if you want it to), and thus predict anything…

Infographic Alert: 18 Killer Stats on Why Landing Pages Work

Landing pages are one of those must-optimize assets we marketers have in our tool belts but that we sometimes ignore because, oh, I don’t know, the name? “Landing page.” It’s just not that sexy, I…

Four Seasons, Mercedes-Benz Say Engagement & Conversion are About Personalization

It’s the second day of the Luxury Interactive conference here in New York City and our guests are already loaded up with enough content to take back to their offices and improve their marketing ops….

Build.com Launches New Site Focused on Projects Rather than Products

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Like many smart e-commerce companies these days, Build.com has realized that it needs to start operating more like a content company. That’s why it recently redesigned its website to offer more inspiration to its customers…

JetBlue Takes Customer Engagement to New Heights

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When it comes to social media, it’s less about direct sales and more about brand building, and for JetBlue, sky’s the limit. What’s the ROI of social media? For Jetblue, it’s being able to connect…