Category Archives: News

Interview with…Yours Truly! On Customer Experience, Social & More

When our friends over at CorraTech (a Magento partner that provides design, strategy, development and support to multi-channel and pure-play retailers) asked if they could interview me for their blog I thought, ‘Why not?’ Actually,…

78% of Luxury Marketers Spent More on Social Media in 2012 than 2011

According to a survey conducted by the Luxury Interactive conference’s research team, 78% of digital marketing executives for luxury brands reported an increase in social media spend for 2012, while 73% of those surveyed said…

Infographic Alert: Are Retailers Ready for Big Data?

It’s the “term” on the street – big data. Everybody’s throwing it around like rice (bubbles?) at a wedding. And everyone is throwing their arms up simultaneously, “Oh my goodness big data! We have big…

LexisNexis Study says Retail Fraud Taking Toll; Retailers Investing in Protection?

According to an annual study by LexisNexis, called “True Cost of Fraud,” retailers are suffering from the costs of fraud. At the same time, eTail’s bi-annual spending report study, which was most recently conducted in…

New & Noteworthy: HootSuite Conversations, GlamSparkleNGlitz, Suitly.com

We bring you a few of the latest and greatest intro’s on the web in recent weeks – enjoy! HootSuite Many of us marketers are already harnessing the power of social media dashboard HootSuite. Now,…