According to a recent report by comScore, Yahoo.com drew more unique visitors (about 197 million) than any other U.S. Internet company in the month of July. This is the first time the company has hit…

Barnes & Noble has partnered with UWIRE, a wire service for college newspapers, to make digital editions of said newspapers available on its Nook tablet reader. It looks as if over 220 newspapers are available so far, including…

By now it’s no surprise that social media has become an invaluable customer service tool. But to say, “We use Twitter for customer service,” doesn’t really mean much unless you have a true strategy and…

Arhaus Furniture and Arhaus Jewels was not engaging customers upon their signing up for the company’s email list, and according to Dave Jones, they recognized that was a problem. Jones, the company’s Director of ECommerce…

As mentioned by Nicholas Franchet, Head of Global Ecommerce for Facebook, during his presentation at eTail East, there is an opportunity for the Ecommerce industry to make $1.2 trillion in 2013. In order for each…