Retailers: Got Any Noteworthy Customer Experience Stories?

Retailers everywhere seem to be ramping up their customer strategies, recognizing how important it is in this day and age to create a distinct, memorable experience through all channels.

We want to know: what notable customer experience stories do you have for us? Anything ever happen that really blew you away? Something that made you say, “I will be a customer forever.” Or, “Wow, I need to take a few tips from this retailer!”

customer experience

We’d prefer the good stories but hey, we’ll take the bad too. Think along the lines of a story like this JetBlue post, or this one on an experience with Sprint and one with Volkswagen.

Email your experiences directly to me through this link, and I’ll be posting the most awesome ones soon for all of you to read and enjoy!