Category Archives: Mobile

Chris Brya Q&A Part I: How Much Time, Money to Spend on Mobile Analytics?

In the below Q&A, Chris Brya, Director, Mobile & Emerging Channels, Choice Hotels, talks about how to apply analytics to your mobile programs and how deep to delve. He also gives tips on how to…

Mobile Advertising: 3 Quick Tips on What Works, What Doesn’t

A MediaMind study shows that click-through rates on mobile ads are nine times higher than click-through rates on online banner ads. As retailers expand into the world of mobile advertising, they want to know what…

Ritz-Carlton’s Fancy New Mobile App; What are Your Fave Luxury Brand Apps?

Luxury brands are no longer lagging in the digital world – well, the best ones, anyway. The ones that still are? We’re betting they’ll catch up soon given the recent track record we’ve seen with…

Mobile Payments: Improving the Customer Experience

According to Portfolio.com, Wal-Mart and Target are working on a hush-hush plan to adopt mobile payments for their stores. We can’t confirm it with any certainty, but we don’t mind spreading a rumor if we…

Customers Hate Waiting – in Fact, They Won’t. Big Surprise, eh?

In a new national survey conducted by Great Clips Salons, a salon network with more than 3,100 salons throughout the United States and Canada, employing nearly 30,000 stylists, found that – wait for it… People…