Staples, Inc. announced that Faisal Masud has been appointed as the company’s Executive Vice President of Global E-Commerce, effective May 20, 2013. In this newly created role, Masud will be responsible for leading online and…

Lada Gorlenko recently wrote a fascinating piece in Co.Design about how companies can take cues from successes like Zipcar, Netflix and AirBnB to go forward and design for the new “sharing economy.” She defines this…

Steve Wylie, CIO and Director of E-Commerce, BareBones Workwear, had more than 10,000 visitors to his site a day, but only about five or six sales. “That’s kind of a problem,” as he so rightfully…

According to a November, 2012 study from IBM, one in four visits to a US retail site now comes from a smartphone. By 2015, more than 60 percent of North American visits to e-commerce sites…

All of you dedicated readers are surely enjoying the snazzy new eTail Blog layout. Well, that is, I hope you are! Why’d we do it? Few reasons: 1) We were due for a redesign. Let’s…