In an extensive interview with Bloomberg Businessweek, Apple CEO Tim Cook sought to explain how his company stands out in an increasingly crowded mobile-device market. Apple will release two new iPhones this month, with analysts waiting to see whether…

Wireless networking infrastructure is more than a way to connect thousands of mobile, BYOD-using colleagues to the home office: it could also prove to be the salvation of a sluggish U.S. economy. A new study published by PCIA, the Wireless infrastructure…

According to new research from StellaService, an independent ratings agency providing retail customer service performance analytics, brands like J.Crew and Fab.com continue to lead the race for the best customer service game in town. J.Crew…

It turns out that women aren’t the only customers doing the bulk of the shopping these days. According to a new study from WSL, a research company focusing on shopping and retail trends, 63% of…

When it comes to projects and people, never forget the value of identifying and clarifying precisely what NOT to do. In a society that focuses so heavily on getting things done and what to DO,…