Monthly Archives: October 2013

Refinery29 Ditches Commerce, Raising $20M to Double Down on Content

By Erin Griffith On October 16, 2013Well, that was a fun experiment. Last year fashion site Refinery29 made a big push into “content and commerce,” which was the buzzword du jour for any digital company offering either. At the time, Refinery29 was…

When Will Google Try to Make Android More Profitable?

Will Google ever make Android more of a closed platform? In the years since its inception, Google Android has grown to dominate the mobile device market. A flood of midlevel Android devices crushed BlackBerry and Nokia in emerging markets (although…

Video Alert: Forrester on How Brands like 7/11, SkinnyGirl are Innovating Beyond Price

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Bert DuMars, VP and Principal Analyst at Forrester Research, says that marketers today have to have a post-digital mindset. “You don’t want a commodity relationship, because then it’s all about price,” DuMars said. “If it’s…

JCrew.com Leads Customer Service for Third Straight Month

According to research from Stella Service, JCrew.com has posted a third straight month as one of the leading retailers for online customer service. The service’s monthly reporting benchmarks retailers across customer service categories, measuring their…

Saks Launches Closeout Retail Online Store, Off 5th

After a long round of development, Saks Incorporated has launched Off 5th at saksoff5th.com. The online store offers up to 55% off merchandise year-round. “This is a significant milestone for Saks Off 5th as the…