On September 9, 2013Instagram has reportedly reached 150 million monthly active users, an ever-larger base against which the company expects to begin selling ads next year, according to reports in Digits and the Wall Street Journal. [Source: Digits,…

Microsoft announced today that next week’s batch of security updates will patch critical holes in its Outlook email clients and SharePoint collaboration servers, both of which pose a threat because of the way they’re used, even without additional…

As most of us know by now, today’s marketing has changed. Gone are the days of traditional marketing tactics, as social media has changed the way businesses are connecting with people and generating new customers….

Look at the following two items for a customer service manager: Job Function: Answer phones and process orders (Task oriented) Job Essence: Create delighted customers! (The spirit of what we want to achieve) Our head…

In his session at eTail East 2013, Tim Riley, Director of Online Experience at Warby Parker, explained how the incredibly successful online eyeglass boutique was born and continues to rapidly expand. The room was packed…