Category Archives: News

10 Easy Innovation Tips for a Big Return via Guitar Center/Malabar Hill

Everyone loves to see results fast, especially when the results will make you more money. Kirit Sarvaiya, CEO at Malabar Hill Ventures and the former Head of Enterprise Content & Community at Guitar Center, gave…

Task vs. Discovery – Refinery29’s Take on the Post-PC Revolution

When Josh Himwich, VP of Product for Refinery29, talks about tablet, he’s talking about iPad. Why? Because in 2011, 98 percent of the tablet traffic to Refinery29 was from iPad, leaving only two percent for…

Evo’s 3 Phases of Email Marketing

Nathan Decker, Senior Director, E-Commerce for sporting goods multi-channel retailer, Evo, agrees that customer retention is part science, part art. In his morning session at eTail West 2013 yesterday, he discussed how Evo has grown…

Zappos.com’s Retargeting Strategy…Minus the Creepiness

Big brother is watching, especially when it comes to online browsing. Although this might not come as a shock to most people these days, it may catch you off guard when a pair of shoes…

Infographic Alert: Brands at eTail with the Most Social UGC

If you hadn’t figured it out yet, I’m here in sunny Palm Springs for eTail West 2013. After one full day of summits on Search, Email, Mobile/Tablet and Web Usability, I’m happy to say the…