Category Archives: News
Retailers Struggle with Deliverability in New Gmail Filter System
It’s been the talk of the email town in the retail space these last few weeks: Gmail’s new email filter. Nobody seems to love it, especially retailers. If you aren’t a Gmail user, or didn’t…
Phones and Fashion: Is it All About the Apps?
Phones and Fashion: Is It All About The Apps? (via THE Tech Scoop) When it comes to shopping for mobile phones, it can a jungle out there. Each brand telling you that they have the…
Top Tweets from eTail East 2013
There’s been a lot of Twitter action happening these past four days. If you weren’t able to catch eTail East 2013, at least get the highlights from the below Tweetables. Make sure to follow us…
JetBlue Takes Customer Engagement to New Heights
When it comes to social media, it’s less about direct sales and more about brand building, and for JetBlue, sky’s the limit. What’s the ROI of social media? For Jetblue, it’s being able to connect…
Demystifying the Fear & Loathing of Customer Experience
By Ragini Bhalla Waking up in Philadelphia, I was treated to the harsh realities of unplanned weather as the NBC News affiliate and my iPhone alerted me (and hundreds of thousands of residents) to a…
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