Global ecommerce sales are growing at double-digit rates, but competition for customers is fierce! In order to stay competitive, online retailers are increasingly relying on media-rich, interactive features to drive user engagement and increase revenue….

During a networking break today at eTail West 2014, I got the chance to sit down with Steve Weiskircher, CIO at ThinkGeek and Matthew Chwat, Director of UX at ThinkGeek to talk about the project that…

Today’s web experience is a rich engaging experience that takes place across all devices, making today’s shopper empowered and connected. Think about how you make a purchase. If you are anything like me, first you…

When Justin Olson, Director of Digital Commerce at 1-800-CONTACTS and Josh Stanley, former Associate Director of Product Management at 1-800-CONTACTS but now technology product manager at Zappos.com, sat down to develop a project charter for…

According to data from Compuware, overall traffic was up on Black Friday compared with Thanksgiving, and mobile devices were a key component to increased retailer traffic. But results show that many retailers were not totally…