A while back we had promised our loyal readers a series on new e-retailers and new technologies. We’ve had a few stories here and there, but we’re back in full swing now as there have…

When I received a CNN alert in my inbox saying simply this: “Google announces big change to how search results are delivered, says new search tool will think more like a human.” I promptly turned…

Canadian consumers may not be that much different from any other consumer, but at Roots Canada, the brand is capitalizing on what they know is true about their Canadian brand loyalists and bringing those concepts…

This post has little to do with online retail – even though we’re here in Canada for our eTail Canada conference. There will be plenty more posts about all the learnings to be had from…

Twice every year, the organizers of the eTail conference spend three to six months (continuously) conducting phone and email surveys with executive-level retailers from top industry brands. The survey results show that many web merchants…